To check if your address is defined by DHL as Remote Area : Here
To pay Remote Area Surcharge of your order:
Step 1: Click "Add To Bag"
Step 2: Select shipping method "Free Shipping" at checkout.
We can ship to any address in the world.
When you place an order, we will estimate shipping rates for you based on the shipping options available. Delivery day, however, will depends on the shipping provider you choose.
Please also note that the shipping rates are weight-based. The weight of any such item can be found on its product description tab.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 3-4 weeks, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (10 to 20 working days), the time it takes us to process your return once we receive it (1 to 2 working days), and the time it takes your bank to process our refund request (3 to 7 working days).
If you need to return an item, please contact our customer service for arrangement.